Refund Policy
Last updated: 2026
Digital codes are final once delivered — here's when orders are refunded automatically, and what to do if a code doesn't work.
Digital codes are final once delivered
Because gift card codes are digital and can be used the instant they're revealed, we can't accept returns or exchanges once a code has been delivered to your account — this is standard across digital gift card marketplaces and matches the terms of the brands themselves.
When we refund automatically
If we're unable to fulfill your order — for example, if a supplier can't deliver a working code — the full amount is automatically refunded to your Midas Wallet. You don't need to contact us or request it; it happens as part of processing your order.
If a code doesn't work
If a delivered code is rejected as invalid or already used the first time you try to redeem it, contact us with your order number before attempting further redemptions elsewhere, so we can investigate with the supplier.