Frequently Asked Questions
Answers to common questions about delivery times, payment, refunds, regions, and your Midas account.
How fast will I get my code?
For instant-delivery products, your code is typically ready within moments of payment being confirmed. You can watch the order status update live on the order page.
How do I pay?
You can pay from your Midas Wallet balance. Additional payment methods for topping up your wallet, or paying directly, are shown at checkout as they become available.
Can I get a refund?
Delivered codes are final, since they can be redeemed instantly. If an order fails to fulfill, it's automatically refunded in full to your wallet — see our Refund Policy for details.
Is my code guaranteed to be valid?
Yes — codes are only marked delivered once we've received them from the supplier. If a code doesn't redeem correctly, contact support with your order number right away.
Do you support my region?
Product pages show the region a card is valid in. We only list region variants we can actually source and deliver — if a region isn't listed for a brand, we don't currently support it.
What currency do you use?
Midas operates in US dollars (USD) only — your wallet balance, order totals, and card prices are all in USD.
Where can I see my past orders and codes?
"My Orders" in your account shows every order and its codes, any time — codes aren't one-time-reveal, you can come back and view or download them again.